I know when I changed my password, it did not log me out of the app or ask for the new password. That Too! I live in the real world. Time to quit I think. I want to do my own web how do that works. While the majority of people who purchased items from my closet were class-act Poshers, I did have my collective share of bad apples that found their way to my Poshmark account. I guess if you get all your items for a $1.00 its worth it. It was a pinup dress. Poshmark is making a hefty 20% commission just for using their site and sending out shipping labels. Wow.. Hi there, Im getting so tired of people not accepting orders just because they couldnt bother to read, not to mention the rudeness when products dont fit them! I prob have 20 photos of every package. So then I upped the prices on my items hoping to get an offer closer to what I wanted to sell it for, still got lowball offers. I just think the market is so saturated that its super hard to get a sale! Oh and I too found a LOT of creepy fetish guys on there preying on sellers also nothing done by Posh. I too, am tired of the lowballs, and high commission that Poshmark takes on even lower priced items. After finding this blog, and following this comment section, I was inspired to create Beyond Poshmark: https://www.reddit.com/r/beyond_poshmark/, If youd like some support, or are looking for alternative selling ideas, please check it out . Poshmark never read my emails. He doesnt sound like he deals with practical matters at all (and its really apparent that Poshmark lacks business/operational leadership). The next low rating was a similar situation. On FB I sell more items and the fees are great. It truly has the worst customer service in the industry, hands down. The bonus items were worth more than the items you paid for. When do you ever have time for family, your home, and kids? Thank you so much for your comment! One of the reasons I pay that 20% is because Posh gives buyers some kind of peace of mind. Then in May, I listed many more items; also joined the parties and follow groups. Im looking to compile a list of interested sellers so when the app launches Ill have plenty of sellers. Like I posted a hand mixer for $5 just to get rid of it fast and someone send me a $3 offer. For example, (real experience; comment section): Buyer name (myself): dhampyre Thanks Sydney. I have sold a couple thousand items on Poshmark and bought many items as this is my business! They want to come to my house to get the item and only pay with a check. She has no listings. I know what things cost. Additionally, eBay runs right around 20% too, when you add up the cost of a store (I have anchor which is 300 a month), final value fees, and Paypal fees. Hi Michelle, there is a monthly fee for Shopify and you do need to have some HTML/website coding skills. Probably no more than $15 dollars. This displays sales metrics, including sales, net earnings, number of listings sold, and orders over time. You betcha ! Go find one of those and dont lowball a seller who has higher prices. My stuff is beautiful and in perfect condition, many of the things are boutique items, but I never cared for high-end designers stuff and that seems to be all consignment shops cater to and you cant trust THEM either. They sided with her. They emailed him back directing him to the app step by step how to start a claim process. Of all the online apps Ive ever used, Poshmark customer service is by far the worst. Thanks for the insight! I believe I have been scammee by a buyer and Poshmark ruled in her favor. I am considering quitting poshmark as well, and seeing that I am not the only one frustrated with their service, makes me more confident about that. I try not to get upset about stuff like that but sometimes I do bc in all my listing I clearly State no low-ball offers will be acknowledged so when they do it they deserve to get blocked!! 25. r/poshmark. Not worth the headache. Thumbs dont move that fast. Maybe so, but if she were looking for jeans with lycra and that was important to hershe should have asked before buying. LOL eBay is the best way to go in my eyes anymore or Facebook community yardsale. I really like your blog BTW! If its a high-end luxury item, I wouldnt sell it to someone that didnt have a longstanding presence on Poshmark. The seller contacted me and said her entire closet was thrifted and apologized profusely. I asked the seller if it was authentic, she said yes. ago. He sent me a picture of the pigment. (I think 3 and up stars only show) I honestly would have taken pictures of it to show the stains and tagged her name stating it was a bigger problem than described. For example, if you're in the Men's market, and your closet is all Women's items, your closet will look empty. But to be honest, online businesses are never easy. Thanks for any advice! I too am done with Posh.I was an active member about a year ago (for almost 2 years) no problems, no complaints, perfect sales/buyer. It was very cathartic to vent. Little room for any questions. Enter the verification code. They do not look out for the seller either. I have to disagree, on some level, with the troll label you use. If you are in the Houston area I can offer you some he!p in finding inventory, getting aid from various charitable organizations in your area and even mentorship if this is truly the career path you want to go down. Ive found some great deals on Poshmark, but I usually find my experiences on that site really frustrating and stressful. Posting all over the listing how beggars cant be choosers and she was trying to help out someone claiming to be a victim of the hurricane but I must be a liar since I obviously didnt want to make a sale. And Id advise using social media to drive traffic to your site as well. Im glad you created youre own store! Ok, I get it. Plus, most of my regular customers followed me over and continued buying from me. My new thing due to scammy people- I video tape with the label as I package it- take pics as well incase someone wants to try to say otherwise condition!! The bag was not damaged when it left my home, and definitely was not broken when Concierge received and inspected it or their Concierge wouldve returned it back to me. I am resigned to having a ding on my account so I just told her to contact Posh as I have no access to her payment and they are holding it. If you have any ideas as to whether or not anything can be done, I would greatly appreciate it. There is. So I asked if I could please see photos of the actual jacket. The most recent experience is awful. by Aph06. But my concern was that many comments here mentioned a last straw situation that made them quit Poshmark for good. Looking into this. The 20% is way to high. On the web. Its definitely time consuming. No comments or likes, just followers. I doubt that theyll look into the issue tho since its been past 3 days since the listings disappeared , I just emailed them. Sales final and as is with description. I always wonder where people get the time to have 1 million shares. THEN he says ok well this isnt 3/4 full, its about I always check items very carefully before listing, If I noticed anything wrong with it I wouldnt of listed. Then it seems as if only certain people share certain people items. But the MAIN reason I will not do posh is because of the very restrictive photo requirements. Hope to hear from you soon, in the meantime have you thought about Traders village as a viable and affordable option for store ownership? I totally relate to this post. Kaitlyn I am so sorry for you. And if you want to open up your own online store in the future, start building your social media following now. Hope this helps!! But, until recently, I overlooked those negatives. The first was a lowball so I declined, but the 2nd I dont know if I should trust. I ask Mercari to remove the review as they were made up of lies and showed them the proof that my descriptions were honest. Part time my a** if you are going to be successful on Poshmark you have to work it constantly and you have to check your emails constantly to assure you havent sold something because , you have two freaking days to get it out . And I was also trying to express that dealing with problem customers isnt just a Poshmark thing. Before Poshmark though, I sold on eBay for a time so Im no stranger to hard work. And its ppl like that, that are making me want to close up shop. Unfortunately I have not received a single package sent with as much care as I send mine. I have written them down and will check them each time someone places an order. Ive been doing okay overall It hasnt caused me to throw the towel in just yet but it was definitely better than Ebay . so come on down and give me a reason to put you out of business fast. Thank you for sharing your experience! People on this site are crazy Ive seen it for 6 years!! This is what it means for you: Make a Deal DaysAs a seller, Make a Deal Days are chances for you to win hourly prizes AND make sales. It sucks because Ive been able to made decent money using it but the horrible customer service combined with their 20% commission makes it just not worth it to me anymore. Listed high quality goods I sell through galleries from $35-105 and got ONE offer in six months on my jewelry only page. Im so sorry for these assholes being mean to you! People lowball because they are cheap and want everything for free or close to it because the shipping isnt able to be asked for as free on the buyers side. But i checked out your website. I will say this though, as a grown woman who has experienced life from many facets, dont call me hon, sweetie, dearie or whatever other cutesy term you want to address me. Tradesy took the return, the buyer got refunded, I kept my money, and then Tradesy resold the shoes through their house account. Might be something you want to try. Posh will also examine the pics you posted online and the description. Obviously the CEO, Manish, doesnt give two clicks about anything, just as long as hes making money. If I get banned because of this comment. . I was just wondering where else can I sell my jewelry and get a good traffic. So there are people on poshmark who will bleed you dry if you let them and there are people who will lift you up, dust you off and help you on your way. I just shipped out a new, unworn item to the buyer who obviously decided they didnt like it and claimed it was worn and with pilling! I thought it was just me. I have also filed a complaint with the Federal Trade Commission and the BBB, I was also instructed to file with my state Attorney General. Thank for your comment Maggie. even when its brand-new.even when its designer labeled. Do you have any experience with what I can do? Though Poshmark paid me the money, the buyer was able to get a refund and my item!!!! Nothing. Looking into it now and will be following your journey too. I end up making negative after the shipping, but I was just happy to help someone cause Im a nice person.What happens to me? Like the girl who bought a used bracelet for $3. Omg somebody did the same history to me!!! 278k plus shares as of now, no robots or helpers. And no time suck as its not a social app. Maria, this is terrible! You should take photos and send to Poshmark and get that user BANNED for life! I sold on Ebay for several years with a consistantly high rating (99-100) and when I had a couple of unfounded lower reviews, they restricted my selling! To change your password: In the app Go to your Account Tab (@username). Good luck on your store! I was just curious, what was the best way to post an move all your items listed to your new online store? Im down RANTING now AN Im glad it wasnt just me deal with this stuff ! I tried selling on Poshmark this year. I had the worst experience on Poshmark. The trolls, the low ballers, the crooked and one-sided rating system, and the serious lack of user support from Poshmark. Then when I said no way, major damage appeared. It would be interesting to see how many sellers vs buyers are on the app and how many sellers converted to buyers. Or are you "dropshipping" using amazon pics? This is an item that you can sell 1/8 tsp. I stopped posting on PM because of their crazy 20% fee and poor customer service. I contact Poshmark to initiate a return and submit my photos. Im new to Poshmark and sold my first listing! I have been buying on Posh for about a year, but first time seller. Tap the toggle to compare metrics to the prior period. I have to say that I have been on the site for only 6 months and have experienced all that you spoke about! My daughter bought a designer bag from a college friend. Anyway, ive sold several items on Poshmark and had great ratings. *Although they prohibit the use of AutoShare Bot programs, as with the non-allowable items, they do nothing about addressing the use of these. Nothing sold. I have a Shopify shop (still under construction). Ive done oretty well for the most part on Posh.Ive learned to give everyone pretty mych 5 stars..or else..I received a velvet blazer marked size Medium recently..upon receiving it..it was barely a size XS..I took the loss..ALWAYS ask for measurements!! I appreciate your ideas and will look into it, This has helped me process what I want to do as a reseller since everyones posts have been helpful since I started selling PM in Jan 2017. There is no health insurance, life insurance, 401K, profit sharing, tuition reimbursement, advancement opportunities. I only had my closet for a few months and sold (basically for free 5 items. Can you please tell me more about it. Its a cleaver, but insidious business model. Anyway, I decided it was time to clear out my closets and make some money from the items I dont want anymore. Why do these people have profiles with no real photo of an individual? Out of nearly 2000 sales, 99.99% were 5 stars, they deposit $ very quickly & great social environment. I will move to either Ebay or Shopify. Jody, I am so sorry that you went through that on Poshmark! They denied my claim stating it wasnt enough evidence of a fake. I just deleted my Poshmark closet. Ive had friends try it on too with the same comment. Let me know the name so I (and everyone else in this thread) can check it out! I am now waiting for a response as to whos responsible for the return of my ORIGINAL bag as I will NOT accept a bag that isnt mine or intentional damage to my bag because the buyer changed her mind. Do a search on a LV or Gucci bag and you will find thousands of counterfeits, both illegal and against Poshmark documented policy. Agree with Nelia and Karo above just started on pm and dont want to spend a ton of time on it (have already). All you have to do to get out of Poshmark share jail is to stop sharing your items for 24 hours. I accepted her offer because the stuff was used, but still in good condition. Deleted listings. I just need a shop I can promote myself, one that can help take payments and provide shipping info, All the best to you and wishing you abundant success in your business!! The entire format is changing and the behavior of most sellers leads me to firmly believe the whole thing is bound to implode. Lucky for me, I requested it back, and I suppose Jessica wasnt as big of a douche as Taylor and didnt have the heart to send me an empty box back so I got the money after two weeks. Well, the right one was a little snug, then I tried to put on the left one and it is so narrow, its got to be defective!! Regarding Poshmark: That didnt happen, either. So I wrote back to look at my pictures and if you knew me I would never do something like this! I say nothing about the other person at all. Any sharing or following like poshmark? They need to offer more options on shipping. Customer Loyalty: Include a QR code printout in your shipped packages, so buyers can easily find and shop your closet again. Not sure why. Serves her right, ei. Remember it all probably started because youd rather have the cash than just donate it, so consider it a bonus. Its quite frustrating, especially when youre doing everything you can to provide great customer service. ! Theyve gotten worse! I believe many of these problems could be fixed with genuine concern in the form of superior customer service. I just found Mercari to be too much of a hassle. I wish I would have known that sooner. I have been pondering over the idea of whether or not accept the return, but it appears from what I have read here, I might as well fart in the wind. Do you think you could post a picture of what the make up train currently looks like now, and tag me in it? (Theres a little What about the sellers costs for packaging materials, etc.? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. There are the trolls that comment and ask a gazillion questions about an item (most of which have already been answered in the descriptionthe one they couldnt be bothered to read). Then my package came, and one of the tops was all pilly and had several small holes in it. I just received my electric yoga pants back today, and not only are there new snags on it that it didnt have when it left my possession, there are stains at the knees and the back of the pants near where your heel would be. Lisa, Im hearing more and more stories like this, and I too, had my share of sales that were canceled by Poshmark because once I purchased, the seller never responded. There should be somewhere to be able to report places like this. Not making much money. Ive been selling on ebay for 5 years now and this is true for me. I felt really and until she started being rude. You never know .it might get some traction. They're completely off. Theres a daily limit for shares on Poshmark, and its roughly 10000 shares in a 24 hour period. Ive been going round and round with them. That is letting someone else control your life. Same goes for buying.dont buy something for a price you couldnt recover on a resell. I sold authentic items, described them well, photographed them well, especially noted any items with damage/wear. To see if youre in share jail, try sharing an item. They were also filthy! These promotional events include ways to score discounts, make sales, and win prizes. (I suppose thats a response I should have expected from a young girl with very little sense of responsibility) The loop that connects the crossbody strap was broken so I thought even with the repair, it was still a steal. NO sellers response to feedback anymore. Well the folks at poshmark know the same thing. I accepted a real lowball offer for the item in the first place, but I couldnt believe it was happening to me! And if you get a one star, no one sees that either. OMG!!!!!!! Any tips on that? They then locked my 1st account with there horribly generic email basically saying I needed to stop harassing Julie. By the way, my real name is Ann. Let the buyer and seller negotiate the shipping. I have since had two additional sales that have five star ratings so but I feel that it is irrelevant to Posh. I moved away from it a while ago, & now Im just deleting my account as well. To find all of the Posh Parties, simply go to the Shop tab, scroll down to Parties, and tap All Parties to see the Party happening now, Parties youre invited to, and all of the past Parties. The same can happen on an online store with chargebacks and PayPal returns! I deducted that they were probably too small for her. I use my blog, social media, and Google Ads to drive traffic. my_poshboutique. I have been on Poshmark over a year and have had positive experiences until this week. I took away all discounts Bc of this. I was so negatively impacted by my experience with Poshmark that for about 6 months I tried, both on Reddit and a blog that I created, to create a community of like minded folks to start some kind of a movement to expose them (so that there is more readily available consumer information). I am not a buyer so i dont care to even look at another poshers closet at all. Im sad to leave as I have met some great people and made some needed cash but honestly it is such a relief to be walking away. I went on to Etsy focusing on mid century selling & shipping items to production companies and decorators when they were on a time crunch to success. Vintage Goldtone Yellow Orange Brown Brooch and Clip On Earring Set Parure. If anyone else is interested, please message me or comment here because this SELLER ABUSE has got to stop. The bottom line is this , first of all I owned a retail fashion store for years and had the same problems and I found out its easier getting cussed out online than in person . Tradesy take all the responsibility for any returns. Is this new? My quick thoughts re: selling online. This was interesting reading. The jar was 3/4 full. I wrote out almost 2000 labels on Etsy by hand. So after about 5 emails that took a month to get an actual response, I was told that I hadnt removed the listing explaining how to spot a scammer. After a couple of weeks I grew tired and depressed from following these communities on Reddit. Fantastic article! Some poachers are very rude with how the address their potential buyers. I dont mind if she changed her mind, gave it away, etc But nothing. Meanwhile her average ship time says 8 days, mine says 1 day soo. Sending support & positive vibes Brianna. And the person damaged the zipper on purpose. It never appears to stop any actual knock off actors. Item was never SOLD but was rather abruptly Canceled by Seller 3 days after accepting my initial offer. It was in perfect condition. I know you have a rough road to go from when my husband was selling on Ebay. She didnt get it in time for her party so she opened a case. Poshmark of course is siding with the buyer and then notified me that I was in danger of loosing my membership because of my response to the buyer telling her that this was impossible and completely rude.now that treat me like bully. Premier Designs Necklace Fashion Jewelry-Rhodium Plated Silver-Signed. They always said work it out with the buyer. Arfg, 4 orders in progress now. Hope your store is still doing well, as Im sure you are! They were orgininally in a bundle but one of the shorts in that bundle got bought by another seller so in the description I made sure to explain that those shorts were sold and reflected it in the price ($10 for each). I started buying on Poshmark two weeks ago, so Im definitely a newbie and just learning the ropes. I send in a request in December to become a suggested user and got no response. Uh, I posted FOUR photos of the bag, including one where Im holding it for reference. The buyer opened a dispute claiming its not as described and is broken. The could give a flying fig about any seller issues. I was so sad to read all these experiences above, I too love my followers and have actually made some close friendships via Posh but it looks like it is time to move to another platform. I hope they will get your money back for you very soon!!! I have never bought anything online, ever. If I had an inexpensive small item, I still got charged the $7.95 or whatever even if it really only costs $4.00 to ship. Roughly 10000 follows in a day. Still cannot seem to delete my account though, and really dont want to be associated with a company who is not accountable to their sellers, has no basic business ethics, and ridiculous customer service. What a joke! Ive had two situations like this. Terrible experience! I agree! She then stated this on my page for the bag. if someones going to give you their money I take that very seriously because I work so hard for mine. With PM new app adding Mens and children its like party overload. Im also seeing what youre stating. hi Interesting to read all of this. Also i feel we should be able to rate buyers as well. I am not interested in running a garage sale on line. Yeap. Im new to PM, too. The bundles costing US SELLERS more money to dish out to ship. I understand wholeheartedly what Bethany is saying. I wont stick around much longer . Really???? I now only sell high value items on my own site or through Tradesy, as Tradesy handles all returns and you dont have to worry about getting scammed. (And I spend less time doing that than the all the sharing and parties on Poshmark!). If and when they do it will be a cut and paste response from their FAQ with no real answer. I agree with you 100%. Buyers remorse is no reason to lie about an item. Ive had to take half my closet down Bc of rude people ! Ive been toying with the idea of starting my own website, Im just not sure Im there yet. Surprisingly, eBay is the one where I havent gotten them. So after 8 days and no help from them, I deleted my items and cancelled the one sale and left a detailed message for the buyer, who, if she has any kind of brain, ought to have the sense to look on other selling sites if shes interested in my item. Again, thats one of the reasons I quit! This is my last resort because usually the payout from selling by mail is lower than in store (which, makes sense, I live in NYC which is pricier than where their warehouses/HQ usually are) and selling by mail also means anything they dont take theyll donate unless youre willing to pay to have them return your stuff, so I usually just wave goodbye. I like the app as a seller, but the buyer experience leaves a lot to be desired. It worked just fine. With mercari, I sold a drone that was worth ALOT more then my asking price ($300), and I had barely used it at all so it was in new condition. I realize Poshmark customer service is very rude and do nothing to help! I had the same bad experience. If the gray Shared Successfully banner pops up, then youre not in share jail. Listings with a $0, $1 . These women go into closets and post pictures of an item and others proceed to criticize every aspect of the listing. I sell on Posh and have been pleased with things so far, but I am waiting with dread for the first bad buyer. I was beginning to think I was going crazy. The sharing. Good luck with your sales though and thanks for the comment! This last time I ordered was past the 7 day mark and Poshmark would not let me cancel it from their website. Now I have a lot more control over what Im selling and I dont have to pay Poshmark fees or a 20% commission to anyone. Youve expressed so many of my frustrations as well! Hi Christine! But I guess some people do think there used stuff is better then others same used stuff . Now, exactly a week after, I received an email from PM saying that after they have reviewed the case and photos submitted by the buyer, they have decided to deny the return request. I am fairly new to Poshmark, just a week over a month. I sometimes spend all day sharing and following other Poshmark closets trying to get a sale. My account is old as the hills and has done so much worse since the new updates the last two years, in all honesty. Period. 6. And the time involved isnt worth practically giving stuff away! But Im most worried about receiving an empty box or a different bag, as Ive heard horror stories by several other POSHERs. Thats ridiculous. As per my other post, I began videotaping all packing and the full item before shipping. Major Time Suck big time !!! Oh my goodness. I had a very expensive new with tags flawless dress come back to me with obvious cat hairs on it and snags. Two of them never shipped. Got tired of receiving my good stuff back damaged! I just feel that sellers should be mindful about the real worth of an used item. I feel so sorry to read what happened to you. These are men who have found Poshmark and created accounts just so they can ask you to model that pair of high heels or that tight dress. Ugh, I could type and gripe for days on this issue! She wont stop telling me that $45 is all she has. When I started to step away a little bit more my sales faltered. I dont have time for this stupid back and forth game people play on poshmark with that ridiculous offer button so I just declined the offer and she went nuts! (4) Hope Im not double posting this. After a week of investigating, she determined it was authentic and listed it on Poshmark. I am ready to close down my account already! There are other names for it too - it can be called "Poshmark soft-banned". I was told I NEED a Facebook shop first. It seems like Poshmark hasnt taken a real interest in their brand promise. Very disheartening because a gorgeous dress is ruined! There is a monthly fee to set up your site on Shopify of around $30. It was solitary confinement. Watch YouTube videos on How to Sell on PoshMark. Im just guessing that as Poshers are sharing their listings, they are also shopping. Hi Diana! Hi @thetokensoul. that I shop at sample/warehouse sales. The other time the buyer was just full of it, but you know, I really dont want to have unhappy customers. I know darn well they never looked at my photos, yet they actually let her submit photos twice, and asked me to please be patient. And dont even get me started on the wholesale portal! My first four sales were all shipped within one day and I received 5 star ratings for all of them. I have had for the majority nothing but stellar comments on most everything else I have sold and live in fear that Im going to get kicked off of here due to these bogus fradulant people. No there's not a way to auto log out. Essentially, there are many Sellers that may have 1,000 listed items to Sell, yet lacks any real intention of Selling many of the listed items. My new domain is AbidingApparel and I am hoping to use the site as a teaching tool to inform people about the damage fast fashion is causing to the environment (textiles being second only to big oil in polluting).