Sentry Safes is the largest manufacturer of Safes in North America. SentrySafe will contact you with further instructions to confirm your identity. Step 2: Turn the first paper clip clockwise while wiggling the other one. Be sure that you do not kick the keypad or the handle. The top picture is ofthe old worn out safe handleshaft (arbor). Sentry Safes are supposed to be fireproof and burglar-proof. In preparation for the call, I suggest you keep the following information handy: where and when you bought the safe, its model number, and its serial number. SentrySafe Official Online Store | Fire, Pistol, Security & Business - SentrySafe Store We use cookies on this website. If the wiring looks good, carefully disconnect the wire from the keypad, open the battery cover, and remove the battery or batteries. Tug the handle of the safe in the opposite direction from how you turn it to open it. Other safes, including most gun safes on the market, cannot be opened using this method. This service costs $20 and takes about a week to complete. This company advertise a great and safe product. The factory code on the keypad is functioning properly. I was an employee at Sentry Safe for 27 yrs. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. These methods should work for just about any Sentry Safe model, including the ones with keys, and combination locks; or the electronic and biometric safes. If you require a more expedited key recovery process, you can call their customer service line (listed above) and ask for either same-day or next-day delivery. You do not have the required permissions to view the files attached to this post. Wiggle the file and attempt to rotate the lock clockwise. For this method, you can use a power drill or an electric cutting tool. David Chandler, Ph.D., writes for the ConsumerAffairs Research team to help consumers make smart purchasing decisions. The handle broke because I forced it hard when the safe was locked. How to Open a Sentry Safe without a Key. A very pleasant man explained how to open our safe after the handle broke off. However, it will slow a thief down if the thief is not a friend that knows you have a safe. The second number in the combination is reached by turning the dial twice to the right. Insert the Tension Tool at the lower part of the lock. You can do this by consulting your owners manual or simply locating the two numbers on the safe itself. When we tried to FAQ. When you hear a clicking sound, continue working on the inside of the lock to ensure youve reached the last click sound of the safe. Socal Safes B-Rate Safe and Utility Chest UC-2720, purchased a Method #1: Request a Key Replacement from SentrySafe While this option isn't the quickest way to open your sentry safe without a key, it ensures that no damage occurs to the lock or the device itself. See All 105 Supported Platforms. Lost key or combination service: For cheap safes, it is often better to just break into the safe and buy a new one than hire a safe locksmith to do a professional opening and repair. (Be warned that handling these magnet is a safety hazard and follow all precautions.) Click "Shop Now" to continue shopping. Download the latest owners manual for this product. Make sure that you do not kick the electronic keypad or the safe handle. How much does it cost to fill a 250 gallon propane tank? (Hanging Files not included). It fits in our closet perfectly. I called their customer service line to speak to someone but after 30 minutes of being on hold for the NEXT rep and listening to their annoying instructions on various website assistance, I got my drill and began drilling the safe key lock out. If wiring is damaged or cut, you are out of luck and will need to call a certified locksmith. What's Included? After youve submitted your request to SentrySafe, it can take up to 7-10 business days for them to process it and ship out your new keys. Owning a Sentry Safe is essential to safeguard your important and irreplaceable items. This review was chosen algorithmically as the most valued customer feedback. ConsumerAffairs is not a government agency. UL Classified to protect your valuables in a fire for 1/2 hour up to 1550F (843C), ETL Verified to protect your valuable items from flood damage up to 72 hours. The following are six ways on how to open a Sentry Safe without the combination or without keys. So Im thinking they have great customer service NOT! Then they told me to try Energizer batteries because the nubs are shaped differently Duracell. It should be noted that this kind of Sentry Safe is designed specifically to protect against fire damage, not burglars with rare earth magnets in socks. Mostly those people who have newly owned the sentry safe face these kinds of basic issues. Broken Safe handle OK this is weird. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We are so sure that we have the lowest prices that we are willing to match anyone else's prices for products over $1,000! Here is an example: I'm having trouble picking this tubular lock . A bolt-down kit is included. No. I tried over 30 times in a 3 day period and even had a friend try several times as well. Then it might interest youeven shock you, some might sayto know that some models can be opened in less than five seconds. If the letters do match, spray a 3-in-1 oil into the lock such as Master Lock Lubricant with PTFE or WD-40. Then, bend the paper clips other leg tip so that the paper clip resembles a wrench. The safe's wiring could be disconnected. If you have your key but it simply is not working to open your safe, there may be some debris caught in the lock. (206) 274-7061 Sentry Safes - Poor product and bad customer service. It fits in our closet perfectly. Now, the company sells fire-resistant safes and secure storage solutions around the world. Now, the company sells fire-resistant safes and secure storage solutions around the world. For some models, if the batteries for the lock are dead: replace them (usually AA batteries). I went to return two pistols to one of my safes. I'm also having a hard time changing the code. I have a sentry 1640 safe and I can't open it.. Sentry Safe Won't Open? We use these cookies to enhance your user experience, improve the quality of our site, and to show you marketing that is more likely to be relevant to your interests. This will help loosen the bolt work. Make sure youre drilling directly into the lock instead of the safe body, otherwise you'll damage the safe if your plans are to re-use the safe. Not to mention the best customer service! We recommend staying away from off brand batteries because studies show they lose power much faster than the branded types. Non-destructive only! Its safe products are designed for commercial, residential use, and even gun storage. Help us help you, by taking a picture of the part you need and/or of the safe. They say to report it within 90 days that was what was done! purchased a We spoke briefly about jobs and the economy since we are from different parts of the U.S. I informed them not to worry, I would never buy another one of their products and hung up. New Mjlby Kommun jobs added daily. (Warning: Breaking into someone's safe even to have fun is against the law - don't do it! ) From levers, knobs, and pulls our fixtures are highly compatible with Sentry brand panic crash bars. Give us a call, we'll help! Place the tip of the nail file into the lock. . Type the code into the keypad on the safe. Unsubscribe at any time. For gun safe models made after 2012, follow these steps to crack into a Sentry Safe. If I didn't take it all the way out I would have never noticed it. check out the. 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So, how to open a door with a broken handle? To order a replacement key, you first need to know your safes model and serial number. Master Locke does not care about quality as the Brushes did. Sun Jan 01, 2017 1:53 pm by Fritz the Cat, Sun Jan 01, 2017 3:05 pm by Dean Thatcher, Sun Jan 01, 2017 3:27 pm by Fritz the Cat, Sun Jan 01, 2017 3:40 pm by Fritz the Cat, Mon Jan 02, 2017 11:54 am by MartinHewitt, Mon Jan 02, 2017 5:57 pm by Fritz the Cat, Wed Jan 04, 2017 1:07 pm by Fritz the Cat, Wed Jan 04, 2017 2:16 pm by Fritz the Cat, Return to Safes, Strongboxes & Combination Locks, Users browsing this forum: No registered users. Once youve gathered your materials, follow these steps for opening a sentry safe with a nail file: If none of the above options appeal to you, you can try a more abrasive method outlined below. Many products from SentrySafe are fire- and flood-resistant. Enter the combo code if you have an electronic safe, otherwise, try turning the key. Socal Safes International Eurovault Burglar & Fireproof Safe EV15-2417, purchased a In 2013 the company was sold to Master Locke. If you can drill through the lock, the lock will break open, and you can replace it later. However, they will charge you for their services. It was moved to Mexico. Turn your back to the safe, and kick the door, hard, a few times. It fits my AR's well and I was really impressed with the quality. However, this is extremely rare and not a foolproof solution. What is the handle called on a safe? To order a replacement key, you first need to know your safe's model and serial number. Your Get free, zero-commitment quotes from pro contractors near you. Turn the dial left, stopping at the last number in the combination. To open the safe's door, turn the handle. The company was known for its quality safes and customer service throughout the world. Do you own a Sentry safe? What are the most dangerous parts of Baltimore? Socal Safes International Eurovault Burglar And Fireproof Safe EV-4517, purchased a The bolt work of a safe can get jammed even for a quality safe. Our most standard option and the simplest way to secure your valuables. Slide the nail file from the nail clippers. We have the key and the We have a Sentry S0417 floor safe. We've got four different, easy methods to get that safe open. I purchased a digital SentrySafe - fire safe 18 months ago, lugged it home and set it up with some valuables inside. Yes, trained locksmiths can use their tools to open up your sentry safe. Our content is intended to be used for general information purposes only. He is sending me, at no cost, the spindle and parts with instructions. Slide the nail file from the nail clippers. Grab your first paper clip and, by using a pair of pliers or your fingers, start by bending the larger leg so that it is at a 90-degree angle.