I have been calling them for 3 day's in a row and have been on hold for hour's at at time. We value your privacy. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. I laughed as I am expected to have two phones when I am dealing with the issues. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. Stole $57.98 from me. For personal use only. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. Dial *#06# on your phone to find out what it is. Transferred my friends number and now both phones are not working! A link has directed you to this review. And should that be the case, you might want to cancel. Very frustrating since Im having to borrow someones phone. Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. Finally switching. Message and data rates may apply. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. After converting to the Verizon sim, my line has shown "inactive" for weeks. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. DEVASTATING to my business. Please save your time and don't do this service. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. There is a charge for this service for noncustomers. WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. WebContact Us Now. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. How Do I Register My New Straight Talk Phone? Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. Navigate to the Support tab and click on Contact Us. I have been with Straight Talk Wireless for 3 years now. I am probably leaving them after over 10 years. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. Well start sending you the news you need delivered straight to you. Who's crazy enough to start this website? You have until DATE to complete the activation or you will lose your spot. Actual availability, coverage and speed may vary. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. Chat with Support Call Directly Need guided support? Or who knows as it was not freely shared. INSTALL NOW>>. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. Tried porting it back to my old carrier and the number is GONE! Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. Get fast shipping and top-rated customer service. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. WebChat with one of our agents live. Straight Talk is committed to providing our customers the best customer service. Still hasn't. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. It is impossible to talk to someone who speaks fluent English. After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. Hiding negative complaints is only a Band-Aid. Sorry they won't. r/StraightTalk 2 yr. ago. So I'm out money with no phone or service and thus far no solution offered. There is no spot reserved for this router, you will need to check service availability for your address. They wanted me to buy another cheap phone to keep my number. and maybe a couple more hours before they can get it fixed. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Please visit our 611611 Page. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". Get rewarded with Free Service at Straight Talk Rewards. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. I don't recommend Straight Talk to No one! To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. You can call us directly and we will help you. This company is a total scam. Verification can help ensure real people write reviews about real companies. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. If you need more data, you can purchase a 2 GB data add-on option for $10. I ordered a Samsung Galaxy S10 from their website. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. Wow! I even asked them if I would get resistance from the store and they insured me it would be fine. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Straight Talk also sells cell phones in their physical stores and also on their website. Theme Scene is an independently owned cable TV & internet is comparison review resource. WebHow to Contact Straight Talk Customer Service Using DoNotPay! I can't say I've ever had to deal with a service rep but that's a perk ain't it? Hamilton Ontario, MidWest Federal Credit Union Midwest Federal Credit Union Discriminates against Asians and people disabilities, PTSD and lies about their Certified ID is Fake Maine Brunswick, Braman Honda of Palm Beach Address: 5200 Lake Worth Rd, Greenacres, FL 33463 Phone: (561) 790-8570 bramanhondapb.com https://www.bramanhondapb.com/ my email is johntharp2023fl@gmail.com in case anyone wants to respond to the email or if you had a similar experience. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. I mean extremely rude. WebStraight Talk, Inc. WebAt Straight Talk, customer service is extremely important to us. ConsumerAffairs is not a government agency. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. While Straight Talk attempts to be transparent in their pricing and details, some plans that claim to be unlimited actually do have limits. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. My other carrier released my number which left me with no phone for 36 hours. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. WebStraight Talk Home Internet service available in select areas. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. By account information, we mean phone numbers, account numbers, login details, and more. We've created these shortcuts and apps to try to help customers like you (and ourselves!) The data is non existent no matter if it is the beginning or end of your service date. I've had problems with customers service every time I've had a issue with my service. In total, Straight Talk has 4 phone numbers. This is one of the worst experiences I've ever had with any company. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. So if thats what you want, feel free to explore it. You will need to perform a separate checkout for the items in your cart. Many consumers have expressed frustration with Straight Talk's phone-based customer service. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." He said he was sorry but not allowed to once the ticket said it was denied. When using this App, standard data rates may apply. That person took my address, email address, and phone number. Check your balance, refill or manage plans and phones with our. BACKGROUND APPS: Turn off apps running in the background. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. The appeal of Straight Talk is its flexibility and affordability. WebOverview of Straight Talk Wireless complaint handling. Claim your profile to access Trustpilots free business tools and connect with customers. I let him know this in no uncertain terms. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. This number works. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. Receive your unlock code via email. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. That dirty freaking bad customer service is awful at Straight Talk. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. WebWho can I contact if I am having issues with my Phone Service? All rights reserved. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e Hopefully I can get them to unlock my sim so I can switch to something else. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! I am very angry. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The NEW $55 Plan will now provide Unlimited High-Speed Data. Thank you, you have successfully subscribed to our newsletter! WebAt Straight Talk, customer service is extremely important to us. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. > Pay My Bill. I want to keep the phone just someone lying to me like that is crazy. Customer service is the worst, worst trained individuals on the planet. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). Why Can't I Talk To A Real Person. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. I guess you get what you pay for with the cheap service!!! Would not make an exception,to a hotel reservation I made thru Priceline. Pre-order items cannot be combined with other purchases. I factory reset the phone as well. @PBQB523 Focusing on our quality of customer service is our priority. Reward Points have no cash value and cannot be transferred to another customer. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. They refuse to credit my account and are charging me full price for another month without the service I paid for. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. They say they'll call you back. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. After spending over 2 hours on hold they disconnect me. Im so mad right now. TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. You now have a spot reserved for Straight Talk Home Internet Service! I do not know if they changed their website or not. Once the application is downloaded, you will need to sign in with your email credentials (username and password). *Refer to the latest Terms and Conditions of Service at straighttalk.com. Access the Wifi Optimizer to help reduce data usage. No international roaming allowed. Its slower data speeds may not work for people who use their phones for streaming. Current items cannot be combined with other purchases. Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next. Tell us what your question is about so we can direct you to the best team to help you. WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns Their website claimed my transaction didn't go through even though my credit card was charged. Harris Teeter. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. I always get great service and customer service is great. | Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. T-Mobile: Call 1-877-453-1304. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. When I got home to do the setup it said I had no service at my address. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. They are NEVER helpful and could care less about what you need done. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. Jan 4th of 2023 lost all coverage and internet. I have never experienced worse customer service in my entire life. I am going to be switching to AT&T prepaid. When will my cancellation request be approved? How Do I Check If My Balance Is Due on My Straight Talk Phone? Credit card and Account required for enrollment. I can call my son in Maui. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. Forget about data limits! WebStraight Talk is committed to providing our customers the best customer service. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Full web sites require more data to view and browse. How Do I Purchase a Plan with Straight Talk? This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. Never called . At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. Wondering if a report is missing? Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. I reset network settings. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. So I'm out money with no phone or service and thus far no solution offered. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. What a complete waste of time. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. After installing it in my phone it said SOS for the cell signal. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. You can now share news articles on your favorite social media channels. I am now in the process of changing carriers because of how horrible they are and continue to be. But they were so QUICK to take the money out of my account. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. Meanwhile, she said their is nothing wrong with my phone. They are crooks and will not help! There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Calling customer support is useless. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. Plans include unlimited talk and text and high-speed data. Its Free to Join! FACEBOOK SUPPORT Everyone is on Facebook, and so are we. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. A month equals 30 days. Had enough of straight talk terrible customer service. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Will I be able to use my existing handset when I move to Straight Talk? The 2nd person wanted me to scratch off the pin on the data card. Consumers want to see how a business took care of business. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. Have a Straight Talk question? Straight Talk is also branded as Tracfone and offers prepaid phone service. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. Copyright 2007 - 2023, ContactHelp.com. To use this option, simply visit the Straight Talk official website. Concluding that she was psychotic, I asked to speak to a supervisor. HOURS OF OPERATION 7 days a week, 365 days a year. There wasn't one person that I spoke with that even cared. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Please wait an additional 24 hours and try the test call again. She did not tell me anything that would help me or even tell me she could help me get the phone. This helps your unused balance roll over to the next service cycle. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. Press 1, then 5, then press # three times. Text 611611 to check your balance, get refills and much more. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. Note that it can take up to two business days for Straight Talk to process your request. NOTE: It can take between 15 ? strict standards for business conduct. CROOKS! He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. They outsource all of their work to Philippines who do not know the basics of the English language. I've been on the phone 4 different tech people. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. Available online only. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. F this company. We've come across 5 numbers locally that we can't call. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome. If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. Calls must originate from the US or Puerto Rico. Some phones on specific plans have hotspot capabilities. Its location on this page may change next time you visit. Use the charger that came with your phone to avoid battery damage. Wasted half a day! This special promotion only allows one additional line to be added at a time. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request.