alight customer care representative job description alight customer care representative job description

Get hired today! Additional pay could include bonus, stock, commission, profit sharing or tips. Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. Interested in Workday positions? Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". We reward continuous improvement and encourage you to own your own development. Scroll down below to view similar jobs . Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Check out our current jobs that have a virtual/work from home option. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. You will be notified during the hiring process which checks are required by the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, * Excellent communication & collaboration skills with strong ability to empathize with customers * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either * High School Diploma or equivalent is required, bachelor's degree a plus Alight Easy 1-Click Apply. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Bilingual (English/Spanish) Customer Care Rep - Virtual. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. We are Alight Solutions. Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. Full-time $12.50 an hour. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Please enter a Name and Password so you can update your Job Alerts in the future. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Location: San Juan, Puerto Rico. Disabled Person, Inc. Cons. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. We strive for Excellence Every Day by collaborating with our clients and colleagues. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. * Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures. This is a 6 months project and we offer Full Time Shifts (Rotating). Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. We strive for Excellence Every Day by collaborating with our clients and colleagues. Related Searches:All Customer Care Representative Salaries|All Alight Solutions Salaries. Must be able to work a flexible schedule based upon high call volume needs. You will be notified during the hiring process which checks are required by the position. Licensing or Certifications for Customer Care List any licenses or certifications required by the position: AKBD, CIP, GB, PMI, CPIM, APICS, SAP, RFCS, NAFTA, ASE Education for Customer Care Typically a job would require a certain level of education. Learn more about our customer care offices. You have reached your maximum number of active job alerts. Explore careers Media or Investor inquiries? View Job description, benefits and responsibilities. As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Alight Solutions San Juan is looking for real people, who are passionate about customer care. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . Key Duties & Responsibilities. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. Our commitment to Diversity and Inclusion. Full Time Type: Full Time Alight also offers a comprehensive benefits package. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. HDHP or PPO available., At Alight, we believe a companys success starts with its people. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Reimagining how people and organizations thrive. Esto incluir ser el primer punto de contacto para los clientes que necesiten ausentarse del trabajo, debido a enfermedad o heridas, o a responder a sus preguntas. Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. Know Your Worth. You will be notified during the hiring process which checks are required by the position. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. We strive for Excellence Every Day by collaborating with our clients and colleagues. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. * Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight | San Juan, PR. * Strong attention to detail with critical thinking skills This training will take place during the first 5-weeks of your employment, and the hours are full time. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. READ MORE Important information: Our people are our greatest assets at Alight Solutions because People Matter! Our story starts with a simple universal truth: Every business is a people business. You can deactivate or delete job alerts by clicking the button below. It's why we're so driven to connect passion with purpose. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. * Able to work independently and to adapt to a rapidly changing environment In addition to a base salary, this position may be bonus eligible. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Work-Life Balance Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) Our Promise We believe that every day is an opportunity for growth and are energized by going above and beyond whats expected. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? Alight is committed to the continued development of our colleagues. We are forthright and genuine when we speak. We reward continuous improvement and encourage you to own your own development. At Alight Solutions, we are reimaging how people and organizations thrive. The estimated base pay is $36,558 per year. You're able to quickly input and retrieve data while working with the customer on the telephone. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Get a free, personalized salary estimate based on today's job market. The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. There is no travel required for this position. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. We want you to join our company with 25 years of industry experience. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. The mission of our customer care teams exemplifies the need for humanunderstanding. READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. Check out our open opportunities below. Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. You can also receive alerts via instant message. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Customer Care Representative Human Resources. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . Our people are our greatest assets at Alight Solutions because People Matter! Our story starts with a simple universal truth: Every business is a people business. #beAlight To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. The mission of our customer care teams exemplifies the need for humanunderstanding. Our story starts with a simple universal truth: Every business is a people business. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Our story starts with a simple, universal truth: Every business is a people business. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Ten paid holidays per calendar year (8 fixed and 2 floating). * PEOPLE MATTER is one of our company s core values. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). These teams are a critical component of Alights health care,retirement and HR-delivery services. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Stay updated on our new opportunitiesJoin our. Want to receive job alerts for similar jobs? This may include additional research and ongoing casework. Responding promptly to customer inquiries. then the employee has changed 1 company and 1 job. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. As a Customer Care Representative, you will report to a Customer Care Team Leader Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . https://www.consumer.ftc.gov/articles/0243-job-scams. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. Must be able to work a flexible schedule based upon high call volume needs. Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. This role is designed for people who have strong empathy and communication skills. You have already created a job alert with same filters. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. We strive for Excellence Every Day by collaborating with our clients and colleagues. Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. * Demonstrate a positive attitude, self-awareness and embrace feedback This program provides you with the foundation you need to lead to a path of success. Its a permanent virtual customer care representative Job. Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. Help make it more accurate by adding yours. Because transformation takes a workforce. You will be notified during the hiring process which checks are required by the position. They inform them about products and services, answer their questions and resolve their issues.